Multi-Bakery Trainer
Reports to: Owner / Director of Operations Supports: Bakery Managers, Shift Leaders, FOH & BOH Teams Locations: Sterling Heights, Grosse Pointe, Allen Park, Ann Arbor.
Role Summary
The Multi-Bakery Trainer is a hands-on, people-first role focused on building strong, consistent teams across multiple bakery locations. You'll work side-by-side with our teams daily — training new hires, reinforcing standards, coaching leaders, and helping shape a culture where people feel supported and held accountable.
This is a great opportunity for someone who loves people, knows bakery operations, and is ready to grow into a key leadership support role. You don't need years of corporate training experience — you need passion, strong communication, and a genuine desire to help people succeed.
What You'll Do
Training & Development
- Deliver hands-on onboarding and ongoing training for FOH and BOH team members
- Reinforce brand standards, food safety, quality control, and guest experience expectations
- Support rollout of new processes, promotions, and operational changes
- Help create and improve training materials like checklists, guides, and job aids
- Identify training gaps and bring solutions to leadership
Leadership Coaching
- Work alongside shift leaders and managers to model effective leadership on the floor
- Help leaders communicate expectations clearly and give real-time feedback
- Support leaders through difficult conversations and coaching moments
- Reinforce consistent leadership behavior across all locations
Operational Consistency
- Observe daily operations and provide clear, constructive feedback
- Ensure teams are executing quality standards, food safety, service flow, and cash handling correctly
- Support waste reduction through training and process reinforcement
- Assist with audits and operational reviews
Hiring Support
- Conduct in-person interviews for bakery roles as needed
- Assess candidates for skill level, culture fit, and role alignment
- Share hiring recommendations with ownership and leadership
Culture & Communication
- Champion a respectful, accountable, and team-oriented bakery culture
- Help teams understand the "why" behind standards — not just the "what"
- Document training progress, follow-up needs, and location-specific challenges
- Communicate clearly and regularly with ownership and leadership
What We're Looking For
- Hands-on experience in a bakery, restaurant, or food service environment — FOH, BOH, or both
- A natural people person who earns trust quickly and communicates with warmth and directness
- Someone who leads by example and takes pride in doing things the right way
- Basic comfort with interviews and evaluating whether someone is a good fit
- Organized, dependable, and able to follow through without being micromanaged
- Willing to travel between locations regularly
- No formal training or HR experience required — we'll teach you our systems
You'll Thrive Here If You...
- Care deeply about people and love helping others grow
- Are calm and solutions-focused when things get busy or messy
- Notice the details others miss — and say something about it
- Want to grow within a company that's building something real
- Believe culture and accountability aren't opposites — they go hand in hand
What Success Looks Like in Year One
- Teams across locations are better trained, more confident, and more consistent
- Leaders are coaching daily instead of avoiding hard conversations
- Fewer repeated mistakes and quality gaps
- Stronger team morale and a shared sense of standards
- You've grown into a trusted, go-to resource for managers and ownership
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes®.