At Nothing Bundt Cakes, the Assistant Bakery Manager keeps the atmosphere upbeat
and the sweets coming. Every day is delicious and satisfying. And as part of this
successful and growing brand, there is no shortage of opportunities for promotion. But
personal growth and bringing joy to people every day are just a couple of perks of
working in our bakery.
Position Summary:
The Nothing Bundt Cakes (NbC) Assistant Bakery Manager works alongside the Owners and team members to create the highest-quality cakes, a warm, welcoming environment, and a superior guest experience. The Assistant Bakery Manager shares in team leadership and collaborates with the Owners in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards.
Accountabilities/Duties:
- Prioritizes the guest experience, models superior guest engagement, and fosters a positive work environment.
- Partners with the owner in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, and inventory control.
- Supports the owners in training team members, directing daily work responsibilities, and providing performance feedback and coaching.
- Makes deliveries as needed, ensures 3PD orders are processed and troubleshoots when needed. Utilize ItsACheckmate for out of stock and operation adjustments.
- Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
- Assists the Owner in executing operational and administrative responsibilities, which may include setting frosting pars, completing SHIPP and SYSCO orders, team scheduling, supply ordering, and baking plans.
- Co-manage BOSS system for out of stock and special fulfillment.
- Co-manages special-order fulfillment for fundraisers, as well as large, complex orders and deliveries.
- Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits and supports Key Holders
- Assists in the planning and execution of events including opening, closing and/or staffing when needed.
- Fill role of Baker/Froster/Guest Service Representative when scheduled or as needed.
- Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.
- Fill role of Bakery Manager during periods when owners are out of town.
- Provides key support leading up to Holiday periods.
- Other duties as assigned.
Knowledge, Skills and Abilities:
· Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
· Has the ability to delegate tasks, communicate clear expectations, direct others’ work, and manage performance.
· Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
· Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
Education, Certifications and Work Experience Requirements:
· High school diploma or GED; post-secondary education is a plus.
· 1-3 years of guest-facing experience in a retail, restaurant or foodservice environment, preferably in a lead role with progressive managerial responsibilities.
· Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
Work Availability:
Regularly scheduled for 40 hours per week with ability to flex up as business dictates for holidays. Close bakery minimum of two evenings per week.
Compensation and Benefits: $40,000 Base Salary, health plan, up to 40 hours of paid sick time, two weeks paid vacation, discounts for cake and merchandise, and eligible for both performance and holiday bonuses.
