Position Summary:

The Nothing Bundt Cakes (NbC) Front of House (FOH) Team Member creates a warm, welcoming environment, engages with our guests, and ensures memorable experiences. This role encompasses two key positions: Joy Creator and Crafter. The FOH Team Member offers creative solutions for unique celebratory occasions, applies the finishing decorative touches to our frosted cakes, assembles orders to ensure accuracy and the highest-quality presentation for our guests, and leaves guests with a positive, lasting impression. This Team Member follows strict proprietary methods and food safety standards, embodies NbC core values, and demonstrates a strong commitment to guest satisfaction as well as efficiency in the workplace.

Accountabilities/Duties:

Joy Creator:

· Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience.

· Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise.

· Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration.

· Processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected.

· Upholds a clean and organized bakery presentation, which may include which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces.

· Replenishes retail merchandise and cake display case to ensure a strong visual presentation.

· Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.

Join Our Growing Family

From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes^® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!

Click here to learn more about Nothing Bundt Cakes^®.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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Sweet Perks

As a team member at a Nothing Bundt Cakes^® bakery, you are rewarded by “Bringing the Joy” to guests each shift! Other potential “Sweet Perks” of working for a Nothing Bundt Cakes^® franchised bakery are listed below. Bakeries are independently owned and operated by a franchisee (bakery owner), and perks may vary by location.

Joyful Working Environment

Sense of Family Culture

Flexible Schedule