Position Summary:
The Nothing Bundt Cakes (NbC) Bakery Manager leads the overall day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest-quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests. The Bakery Manager exemplifies NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand.
Accountabilities/Duties:
Team Leadership
- Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
- Recruits and selects talent and ensures performance expectations are clearly communicated and proper training is provided to execute responsibilities effectively and enable team members to thrive.
- Engages frequently with team members to gain insight into workload and progress, address any challenges and course correct as needed.
- Provides continuous coaching and follow-up to develop team and manage performance; delivers constructive feedback, and addresses any performance issues in a timely, effective manner.
- Identifies future leaders and cross-trains team members as appropriate to build individual capabilities and ensure adequate bakery coverage.
- Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.
Business Operations
- Facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
- Creates and communicates weekly sales productivity goals, cake production plan and team schedule, and adjusts bakery coverage based on changing business trend.
- Manages inventory, establishes par levels, processes supply orders, and conducts monthly inventory counts.
- Ensures compliance with NbC brand standards, food safety requirements, and company policies.
- Manages all controllable expenses, including labor, cost of goods sold (COGS), maintenance, and supplies, to maximize profitability.
- Performs administrative functions, including payroll processing, sales, labor and product inventory reporting, and basic accounting procedures.
- Manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.
Local Marketing
- Leads community outreach initiatives to increase brand awareness and drive sales.
- Coordinates special event participation with local businesses, schools and other community organizers.
Core Values and Leadership Competencies:
Servant’s Heart
- Goes above and beyond to support and develop the team and prioritizes the guest experience.
- Leads with integrity, humility, and accountability.
Spirit of a Champion
- Demonstrates ownership, drive, and a commitment to excellence.
- Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control.
- Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance.
Genuine Connections
- Builds positive relationships with guests, team members, and the local community.
- Represents the NbC brand professionally at all times.
Knowledge, Skills and Abilities:
- Understands basic retail math and P&L principles that drive sales and profitability.
- Able to analyze financial and operational data and implement corrective action when needed
- Strong leadership, delegation, communication, and organizational skills.
- Demonstrates sound problem-solving abilities and follow-through.
- Comfortable balancing multiple priorities in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
- High school diploma or GED; post-secondary education is a plus.
- Minimum 1-3 years of leadership experience managing teams and operations in the retail, hospitality or foodservice industries.
- Demonstrated experience hiring, developing teams, managing schedules, controlling costs, and achieving operational goals.
- Foodservice safety training certificate (or required to obtain within 30 days of employment).
- Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.
Physical & Work Environment Requirements
- Ability to stand for extended periods of time.
- Ability to lift up to 50 pounds.
- Ability to bend, reach, and move throughout the bakery.
- Comfort working in a fast-paced food production environment with exposure to heat and refrigeration.
Work Availability
This is a full-time salaried position. Work hours will vary based on business needs, typically averaging 40–45 hours per week. Flexibility to work early mornings, evenings, weekends, and holidays is required.
The bakery operates with earlier closing hours than many foodservice businesses and is currently closed on Thanksgiving Day, Christmas Day, and New Year’s Day, with early closures on select additional holidays.
Training & Travel Requirement
This position requires attendance at mandatory initial training in Dallas, Texas, from March 30th through April 21st. The company will cover training costs, hotel accommodations, and provide a per diem during the training period.
Compensation & Benefits
Salary range of $40,000–$50,000 annually, based on leadership experience and operational background. Paid Time Off is provided. This is a full-time salaried leadership role with opportunity for growth as the business expands.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes®.
