Position Summary:
The General Manager (GM) at Nothing Bundt Cakes leads the bakery team in creating a warm, welcoming, and joyful guest experience, while ensuring exceptional product quality and operational efficiency. The GM is responsible for overseeing daily bakery operations, managing and developing team members, driving sales and profitability, and maintaining brand standards.
Key Responsibilities:
Operations & Guest Experience
- Ensure all bakery operations comply with brand standards, food safety, and cleanliness requirements.
- Lead by example in providing top-tier guest service and a friendly bakery atmosphere.
- Monitor production and inventory to ensure freshness, availability, and minimal waste.
- Maintain a clean, organized, and inviting front-of-house and back-of-house environment.
Team Leadership & Development
- Recruit, train, and coach bakery team members (including Assistant Managers, Shift Leads, Guest Service Representatives, and Bakers).
- Create and maintain a positive team culture that aligns with Nothing Bundt Cakes’ values.
- Schedule staff efficiently to meet labor goals and guest demand.
- Conduct regular performance evaluations and provide ongoing feedback and recognition.
Financial Performance
- Meet or exceed sales, labor, and cost targets.
- Track and manage budgets, inventory, and ordering.
- Review daily/weekly/monthly reports to drive business performance.
- Develop and implement local marketing and community engagement efforts.
Qualifications:
- 3+ years of experience in food service or retail management (franchise or bakery experience preferred).
- Proven ability to lead a team and achieve business goals.
- Strong communication, organizational, and problem-solving skills.
- Availability to work flexible hours, including weekends when needed and holidays.
- ServSafe certification or willingness to obtain.
Why Work with Us?
Nothing Bundt Cakes is more than just a bakery—we’re a place where celebrations are made sweeter every day. We offer a supportive and joyful work environment, competitive pay, and opportunities for growth in a rapidly expanding brand.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes®.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
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