The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.
Responsibilities
- Build effective relationships with associates, peers, and supervisors to develop a high-performing team.
- Analyze reporting and business trends to make strategic decisions to drive results.
- Consistently assess and provide ongoing performance feedback to all levels of team members.
- Oversee daily operations, ensuring efficiency and adherence to company policies and procedures.
- Create and implement employee development plans to encourage growth and performance improvement.
- Manage inventory levels to optimize product availability and minimize waste.
- Lead by example in delivering exceptional customer service and resolving customer concerns effectively.
- Develop and execute action plans to meet and exceed operational goals.
- Monitor compliance with food safety standards and regulations, ensuring proper handling, storage, and preparation of all products.
- Uphold brand standards by maintaining a clean, organized, and visually appealing store environment.
- Train and coach team members to consistently deliver high-quality products and services in line with the company’s values and expectations.
- Ensure all team members understand and comply with health, safety, and sanitation guidelines.
Qualifications
- Minimum high school education or equivalent.
- 2+ years of retail or equivalent management experience.
- Strong verbal and written communication skills.
- Proven ability to motivate, inspire, and lead a team in a fast-paced environment.
- Exceptional problem-solving skills with a focus on achieving measurable results.
- Proficiency in analyzing data and using insights to inform decision-making.
- Familiarity with food safety regulations and best practices.
- Serve Safe certification is preferred.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes®.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
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