The Nothing Bundt Cakes (NbC) Bakery Manager/Lead Operator directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest-quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests. The Bakery Manager/Lead Operator exemplifies NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand.  

·    Understands basic retail math and P&L principles, including the specific levers that drive sales and profitability. 

·    Has the ability to interpret and analyze business and financial data, identify areas of strength and improvement opportunity, and determine appropriate action plans to address issues.  

·    Leads with an unwavering guest focus and exhibits strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form. 

·    Excels at delegating duties, communicating clear expectations, directing others’ work and managing performance.  

·    Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.  

·    Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.

·    Demonstrates strong learning agility, with a passion to grow and excel.   

*Pay Compensation with Experience*